Temporary Trolley Operator

***PLEASE NOTE*** The salary range posted in this bulletin represents the salary range for a FULL-TIME position. Compensation will be pro-rated based on the number of hours worked.

Do you enjoy helping people and creating memorable experiences? FresnoHOP is seeking friendly, customer-focused temporary Trolley Operators to support our team and help deliver exceptional service across the City of Fresno. As a Temporary Trolley Operator, you will play an important role in ensuring each ride is safe, smooth, and enjoyable for our passengers. Duties include, but are not limited to:

• Delivering excellent customer service;
• Operating a transit trolley bus and ensuring the safe and timely transportation of passengers;
• Providing route, schedule and point of interest information;
• Performing pre- and post-trip inspections; and
• Fueling as needed.

FresnoHOP showcases some of Fresno's best destinations. Our trolleys connect Fresno State and Campus Pointe to key areas, including the Brewery District, Cultural Arts District, and Tower District. We also provide transportation for special events and charters, offering a fun and unique way for groups to experience Fresno.

We are looking for reliable individuals with strong communication skills, a commitment to customer service, and a focus on safety. If you are dependable, people-oriented, and interested in representing your community in a temporary capacity, we would be excited to have you join our team.

Incumbents may be assigned to work any shift as directed, including days, nights, evenings, weekends, and holidays.

Education: High School diploma, or GED equivalent.

Experience:

Three (3) years of licensed experience in the operation of motor vehicles and two (2) years of work experience involving direct public contact similar to that gained in retail sales, public service setting, or closely related field.

Special Requirement(s):

Possession and continued maintenance of a valid California Class B Drivers License with passenger endorsement is required at the time of application.

ADDITIONAL REQUIREMENTS

These positions have been designated as being 'safety sensitive' and require all eligibles offered employment to successfully pass a drug test before employment. Federal law requires that applicants for positions involving the operation of certain transit vehicles, revenue service vehicles, the transportation of hazardous materials, or heavy equipment over 26,001 pounds requiring a commercial driver's license must undergo pre-employment drug testing as a condition of employment. This classification is subject to random drug and alcohol testing throughout the entire term of employment in this class.

THE SELECTION PROCESS

Applicants who meet the minimum qualifications may be referred to the hiring department for further consideration. No competitive examination process will be conducted for this temporary position.